All photos used on products are taken by Dianna's Inspirations LLC, and are copyright protected. You can customize items with photos from my gallery found on my website: diannasinspirations.com. If you customize with your photos, they will not be kept in hard copy or digital form. With your permission, I will take photos of your items to share as examples. You can customize your order with specific colors, adornments, or other add-ons for an extra fee. Unless specified, jewelry is not included with the frames or other items that have jewelry holders. Items with charm holders do not come with the charms, unless otherwise noted. You can include them for an extra fee. Memorial frames are completely customized by you; I just put them together and make them look pretty. Since each item is handmade and unique, if you order multiples of a certain item, there will be slight differences.